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of <h1>Customs Manual 2025: Streamlining Business Operations While Investigating Fraud; Commissioner Approval and Timely Closure Required.</h1> The Customs Manual 2025 outlines procedures for balancing ease of doing business with the investigation of commercial fraud cases. Investigations require the approval of the Commissioner and should conclude within a year. Comprehensive analysis of intelligence and data is necessary before initiating investigations. Communication should be clear and reasonable, with documents requested through letters when possible. Summons should be specific and approved by senior officers. Investigations should not be prolonged unnecessarily, and closure reports should be timely. The Commissioner should oversee investigations to address grievances and ensure compliance with legal provisions for voluntary payments.
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