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of <h1>Help Desk Initiative: Enhancing Customs Officer Efficiency and Passenger Interaction at Airports per Customs Manual 2025.</h1> The Customs Manual 2025 outlines the establishment of a Help Desk to enhance the efficiency and behavior of Customs officers towards international passengers. Chief Commissioners of Customs at international airports are tasked with ensuring new officers undergo training in relevant rules and passenger interaction, with sessions repeated every six months. Coordination with other airport agencies is encouraged for a cohesive passenger experience. A Help Desk should be prominently located in both arrival and departure halls, staffed by well-selected officers equipped with necessary forms and information to assist international travelers effectively.
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