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of <h1>Section 80 Consumer Protection Act: Mediation Process for Settling Disputes, Documenting Agreements, and Reporting Outcomes.</h1> Section 80 of the Consumer Protection Act, 2019, outlines the process of settlement through mediation in consumer disputes. If the parties reach an agreement on all or some issues, the terms must be documented in writing and signed by the parties or their authorized representatives. The mediator is responsible for preparing a settlement report and forwarding it, along with the signed agreement, to the relevant Commission. If no agreement is reached within the specified time or if the mediator deems settlement impossible, a report must be submitted to the Commission reflecting this outcome.
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