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          <h1>Mediation Process Outlined Under Consumer Protection Act, 2019: Mediators Guided by Natural Justice and Regulations</h1> Mediation under the Consumer Protection Act, 2019, occurs within consumer mediation cells linked to the District, State, or National Commissions. When a consumer dispute is referred for mediation by these Commissions, the appointed mediator must consider the parties' rights and obligations, trade practices, dispute circumstances, and other relevant factors. The mediator is guided by natural justice principles and must conduct the mediation within a timeframe and manner specified by regulations.

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