Consumer Protection Act 2019: Director-General Leads Investigations for Central Consumer Protection Authority; Reports Submitted Per Regulations.

The Central Consumer Protection Authority, under the Consumer Protection Act, 2019, includes an Investigation Wing led by a Director-General responsible for conducting inquiries or investigations. The Central Government appoints the Director-General and other officials like Additional Director-General, Director, Joint Director, Deputy Director, and Assistant Director, based on prescribed qualifications and experience. These officials operate under the Director-General's supervision, who can delegate powers to them as needed. The Director-General must submit investigation reports to the Central Authority following specified regulations regarding form, manner, and timing.