KYC/AML/CFT compliance required for franchisees; enforcement investigations bar licence issuance and further appointments. Franchisees performing money changing activities must comply with KYC, AML and CFT guidelines applicable to the relevant authorised dealer or FFMC category. Licence issuance and further appointment of franchisees are withheld where major enforcement investigations are pending; entities with prior approval must stop new appointments and notify the regulator if a major enforcement case arises, pending a regulatory decision on continued franchisee authorisation.