Forgotten portal credentials: contact RBI by email to recover username and reset password; do not re-register. Do not re-register on the FLA portal when username or password are forgotten. Instead, email the designated support address with the Company Name and company identification (CIN/LLPIN/UIN); FLA support will provide the registered username and the authorized person's email used at registration, enabling the company to reset the password and maintain its existing account for Annual Return reporting.