Procedure on admission of complaint establishes referral, testing, hearing and interim order mechanisms, ensuring expeditious disposal. Procedure on admission of complaint requires the District Forum to refer admitted complaints to the opposite party for a version, to obtain and seal samples for laboratory analysis when defects are alleged, to collect and remit testing fees, to circulate laboratory reports and hear objections, and to decide the dispute on the evidence or ex parte where the opposite party defaults, using civil court powers and enabling interim orders while ensuring expeditious disposal.