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of <h1>Consumer Protection Act 1986: Key Terms Defined for Consumer Rights, Including Complainant, Defect, and Unfair Trade Practices.</h1> The Consumer Protection Act of 1986 defines key terms related to consumer rights and protection. An 'appropriate laboratory' is recognized by government authorities for testing goods for defects. A 'complainant' can be a consumer, government, or association filing a complaint about unfair practices or defective goods/services. A 'consumer' is someone who buys goods or services for personal use, excluding commercial purposes. 'Defect' and 'deficiency' refer to shortcomings in goods and services. The Act outlines entities like the 'District Forum,' 'National Commission,' and 'State Commission' for dispute redressal. It also defines 'unfair trade practices' and 'restrictive trade practices' aimed at protecting consumers from misleading activities.
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