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        DGFT

        Chapter 8 - Quality Complaints and Trade Disputes

        Foreign Trade - Handbook of Procedures, 2023
        Chapter Procedure

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        Committee on Quality Complaint & Trade Dispute provides an online conciliatory mechanism for resolving cross-border trade quality disputes. Establishes a Committee on Quality Complaint & Trade Dispute (CQCTD) in specified DGFT Regional Authorities to receive and investigate online-filed quality complaints and trade disputes, provide case tracking via a Unique Reference Number, engage concerned domestic entities and Indian Missions to seek amicable resolution, and, where necessary, initiate action under the Foreign Trade (Development & Regulation) Act, 1992 and the Foreign Trade (Regulation) Rules, 1993; the mechanism is conciliatory and does not cover disputes solely between two domestic or two foreign parties.
                          Cases where this provision is explicitly mentioned in the judgment/order text; may not be exhaustive. To view the complete list of cases mentioning this section, Click here.
                            Provisions expressly mentioned in the judgment/order text.

                                Committee on Quality Complaint & Trade Dispute provides an online conciliatory mechanism for resolving cross-border trade quality disputes.

                                Establishes a Committee on Quality Complaint & Trade Dispute (CQCTD) in specified DGFT Regional Authorities to receive and investigate online-filed quality complaints and trade disputes, provide case tracking via a Unique Reference Number, engage concerned domestic entities and Indian Missions to seek amicable resolution, and, where necessary, initiate action under the Foreign Trade (Development & Regulation) Act, 1992 and the Foreign Trade (Regulation) Rules, 1993; the mechanism is conciliatory and does not cover disputes solely between two domestic or two foreign parties.


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