Export dispute resolution centralises complaints under a nodal officer to enable investigation, conciliation and regulatory enforcement. A centralised dispute-resolution framework designates the Nodal Officer and Trade Disputes Cell in the office of the Director General of Foreign Trade as the single coordinating point for all export complaints; complaints are categorised (quality, other against registered exporters, other) and referred respectively to Regional Quality Committees, registering authorities or investigated centrally. Enforcement measures-suspension/cancellation of authorisations, de registration, penalties and legal action-may follow misconduct, fraud or failure to meet compulsory quality/inspection standards, subject to show cause and hearing procedures, reporting and specified timelines for conciliation and follow up.
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Export dispute resolution centralises complaints under a nodal officer to enable investigation, conciliation and regulatory enforcement.
A centralised dispute-resolution framework designates the Nodal Officer and Trade Disputes Cell in the office of the Director General of Foreign Trade as the single coordinating point for all export complaints; complaints are categorised (quality, other against registered exporters, other) and referred respectively to Regional Quality Committees, registering authorities or investigated centrally. Enforcement measures-suspension/cancellation of authorisations, de registration, penalties and legal action-may follow misconduct, fraud or failure to meet compulsory quality/inspection standards, subject to show cause and hearing procedures, reporting and specified timelines for conciliation and follow up.
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