Investor grievance redressal requires electronic SCORES registration and regular quarterly disclosure to exchanges and boards. Listed entities must implement an investor grievance redressal mechanism providing prompt resolution as specified by the Board, register on the Board's electronic complaint platform (SCORES or its mandate), with trustee-level SCORES registration permitted for securitised debt instruments. Entities must file a quarterly statement with recognised stock exchanges detailing grievance redressal in the form and timelines specified by the Board and place that statement quarterly before their board of directors. The Board may recognise a body corporate to handle and monitor grievance redressal processes.