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<h1>Investor grievance redressal via electronic communication now triggers penalty exposure for non compliance by regulated entities.</h1> Section 15C is amended to make failure to redress investor grievances when called upon by the Board 'including by any means of electronic communication' liable to penalty; related proposals limit the Board's surplus accumulation and impose penalties on brokers for non issuance of contract notes in prescribed form, while a new section 15HAA penalises alteration, destruction, concealment or falsification of records (including electronic records) that impede Board investigations and seeks protection for electronic databases of the Board and regulated intermediaries.