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        SEBI

        Regulation 15C - Grievance Redressal Mechanism

        Securities and Exchange Board of India (Registrars to an Issue and Share Transfer Agents) Regulations, 1993
        Chapter III
        GENERAL OBLIGATIONS AND RESPONSIBILITIES

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        Grievance redressal obligation requires registrars and share transfer agents to resolve investor complaints promptly under board-specified procedures. Regulation 15C requires registrars to an issue and share transfer agents to redress investor grievances promptly in the manner specified by the Board and not later than twenty-one calendar days from receipt; the Board may recognize a body corporate to handle and monitor grievance redressal within such time and manner as specified.
                        Cases where this provision is explicitly mentioned in the judgment/order text; may not be exhaustive. To view the complete list of cases mentioning this section, Click here.
                          Provisions expressly mentioned in the judgment/order text.

                              Grievance redressal obligation requires registrars and share transfer agents to resolve investor complaints promptly under board-specified procedures.

                              Regulation 15C requires registrars to an issue and share transfer agents to redress investor grievances promptly in the manner specified by the Board and not later than twenty-one calendar days from receipt; the Board may recognize a body corporate to handle and monitor grievance redressal within such time and manner as specified.


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