Regulation 10A - Investigation during disposal of complaint or grievance
Insolvency and Bankruptcy Board of India (Inspection and Investigation) Regulations, 2017 Chapter III-A INVESTIGATION DURING DISPOSAL OF COMPLAINT OR GRIEVANCE
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Investigation during complaint processing: treats grievance handling as investigation under regulation ten, preserving Board power to appoint inspectors. Regulation 10A treats the processing of a complaint or grievance under the Grievance and Complaint Handling Procedure Regulations, 2017 as an investigation under the Inspection and Investigation Regulations, 2017, and provides that processing papers shall mean the investigation report under Regulation 10, while preserving the Board's power to appoint inspecting or investigating authorities.
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Investigation during complaint processing: treats grievance handling as investigation under regulation ten, preserving Board power to appoint inspectors.
Regulation 10A treats the processing of a complaint or grievance under the Grievance and Complaint Handling Procedure Regulations, 2017 as an investigation under the Inspection and Investigation Regulations, 2017, and provides that processing papers shall mean the investigation report under Regulation 10, while preserving the Board's power to appoint inspecting or investigating authorities.
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