Grievance filing procedure: details required, fee, and time limits for submission specified under the regulations. Stakeholders may file grievances with the Board; a grievance must identify the aggrieved and the service provider, describe the provider's conduct, the suffering caused, the causal link, prior redress efforts and proposed remedy. Complaints must be in Form A with the prescribed fee paid by demand draft or online acknowledgment. Filings must ordinarily be made within forty five days of the cause of action, subject to a limited extension for sufficient reasons and must be filed on the Board's dedicated portal.
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Grievance filing procedure: details required, fee, and time limits for submission specified under the regulations.
Stakeholders may file grievances with the Board; a grievance must identify the aggrieved and the service provider, describe the provider's conduct, the suffering caused, the causal link, prior redress efforts and proposed remedy. Complaints must be in Form A with the prescribed fee paid by demand draft or online acknowledgment. Filings must ordinarily be made within forty five days of the cause of action, subject to a limited extension for sufficient reasons and must be filed on the Board's dedicated portal.
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