Grievance and complaint filing before the Board requires prescribed particulars, fee payment, and filing within the statutory time limit. A stakeholder filing a grievance must submit it to the Board with details of identity, the service provider, the complained-of conduct, the suffering caused, the causal link, prior redress efforts, and the requested mode of redress. A complaint must be filed in the notified format with the prescribed fee. Both grievances and complaints must be filed within forty-five days of the cause of action, subject to limited delayed filing on sufficient justification, and through the Board's dedicated portal.
Cases where this provision is explicitly mentioned in the judgment/order text; may not be exhaustive. To view the complete list of cases mentioning this section, Click here.
Provisions expressly mentioned in the judgment/order text.
Grievance and complaint filing before the Board requires prescribed particulars, fee payment, and filing within the statutory time limit.
A stakeholder filing a grievance must submit it to the Board with details of identity, the service provider, the complained-of conduct, the suffering caused, the causal link, prior redress efforts, and the requested mode of redress. A complaint must be filed in the notified format with the prescribed fee. Both grievances and complaints must be filed within forty-five days of the cause of action, subject to limited delayed filing on sufficient justification, and through the Board's dedicated portal.
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