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of <h1>New Regulations Define Key Terms for Handling Grievances and Complaints in Insolvency and Bankruptcy Framework</h1> The Insolvency and Bankruptcy Board of India (Grievance and Complaint Handling Procedure) Regulations, 2017, defines key terms related to handling grievances and complaints within the insolvency and bankruptcy framework. An 'aggrieved' stakeholder is one who files a grievance with the Board after unsuccessful redressal attempts with a service provider. 'Complaint' refers to a written allegation of contravention of the Code by a service provider or associated persons. 'Service provider' includes insolvency professionals and agencies. 'Stakeholder' encompasses debtors, creditors, claimants, and others involved in insolvency processes. Definitions align with those in the Insolvency and Bankruptcy Code, 2016.
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