Filing of grievance and complaint

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.... (i) details of identity of the aggrieved; (ii) details of identity of the service provider; (iii) details of the conduct of the service provider that has caused the suffering to the aggrieved; (iv) details of suffering, whether pecuniary or otherwise, the aggrieved has undergone; (v) how the conduct of the service provider has caused the suffering of the aggrieved; (vi) details of his effor....

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....re sufficient reasons justifying the delay, but such period shall not exceed 2[thirty days from the date of closure of all proceedings related to the process under the Code before the Adjudicating Authority, the Appellate Authority, the High Court, or the Supreme Court, as the case may be]. 1[(5) A grievance or a complaint shall be filed with the Board on its dedicated portal www.ibbi.gov.in] **....