Investor grievance redressal requirement ensures portfolio managers resolve complaints promptly and permits recognition of bodies to monitor process. The regulation mandates that a portfolio manager must redress investor grievances promptly and within twenty-one calendar days from receipt in the manner ... Summary
Investor grievance redressal requirement ensures portfolio managers resolve complaints promptly and permits recognition of bodies to monitor process.
The regulation mandates that a portfolio manager must redress investor grievances promptly and within twenty-one calendar days from receipt in the manner specified by the Board, and that the Board may recognize a body corporate to handle and monitor the grievance redressal process, specifying the time and manner for such recognition and monitoring.
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