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Online filing of international trade quality complaints now mandatory with unique tracking and jurisdictional processing under DGFT procedures. An online module requires electronic filing of international trade quality complaints and trade disputes through the DGFT website, with supporting documents uploaded in prescribed format and size, selection of the correct jurisdictional RA/SEZ, and issuance of a Unique Reference Number for all further correspondence; RAs/SEZs must process cases per Policy/Handbook guidelines, reassign wrongly submitted applications, and update case progress via provided status links for complainant and HQ tracking.
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Online filing of international trade quality complaints now mandatory with unique tracking and jurisdictional processing under DGFT procedures.
An online module requires electronic filing of international trade quality complaints and trade disputes through the DGFT website, with supporting documents uploaded in prescribed format and size, selection of the correct jurisdictional RA/SEZ, and issuance of a Unique Reference Number for all further correspondence; RAs/SEZs must process cases per Policy/Handbook guidelines, reassign wrongly submitted applications, and update case progress via provided status links for complainant and HQ tracking.
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