Online complaint filing for international trade enables Indian entities to lodge and track quality disputes through a centralised module. The upgraded online module permits Indian entities to file and track quality complaints and trade disputes against foreign entities via the DGFT portal, requiring upload of specified documents, selection of the jurisdictional Regional Authority/SEZ and Indian Mission, and issuance of a Unique Reference Number for all future correspondence; a public status link and an 'Update Status' feature enable complainant and agency tracking, while Regional Authorities/SEZs and Missions must log in to manage, update, and reassign cases to the correct jurisdiction as needed.
Cases where this provision is explicitly mentioned in the judgment/order text; may not be exhaustive. To view the complete list of cases mentioning this section, Click here.
Provisions expressly mentioned in the judgment/order text.
Online complaint filing for international trade enables Indian entities to lodge and track quality disputes through a centralised module.
The upgraded online module permits Indian entities to file and track quality complaints and trade disputes against foreign entities via the DGFT portal, requiring upload of specified documents, selection of the jurisdictional Regional Authority/SEZ and Indian Mission, and issuance of a Unique Reference Number for all future correspondence; a public status link and an 'Update Status' feature enable complainant and agency tracking, while Regional Authorities/SEZs and Missions must log in to manage, update, and reassign cases to the correct jurisdiction as needed.
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