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<h1>Quality complaints mechanism enables administrative inquiry and corrective measures, including suspension of benefits for non-compliant traders.</h1> The chapter creates an administrative mechanism for quality complaints and trade disputes, specifying complaint categories, exporter/importer obligations to declare accurate quality and to comply with compulsory pre shipment inspections, and penal consequences for non compliance. It authorises statutory measures under the Foreign Trade Act and Rules-including suspension/cancellation of Importer Exporter Codes, refusal or withdrawal of licences or fiscal instruments, and imposition of fiscal penalties-and establishes Regional Committees (CQCTD) for reconciliatory enquiries, technical assessment, and coordinated resolution, with a headquarters Nodal Officer for oversight.