Online Module for Filing & Tracking Quality Complaints/Trade Disputes relating to International Trade

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....uary 2019 To Members of Trade and Industry All Regional Authorities (RAs) of DGFT/Development Commissioners of SEZs All Export Promotion Councils/Chambers of Commerce All Indian Trade Missions abroad Foreign Trade Division of Department of Commerce Sub: Online Module for Filing & Tracking Quality Complaints/Trade Disputes relating to International Trade. In an endeavour to resolve complain....

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....received and processed manually. Now an Online module has been created to facilitate filing and tracking of these Quality Complaints/Trade Disputes. It has been decided that with effect from 11/02/2019, all such complaints should be filed online as per the following protocol: FOR THE COMPLAINANT (i) Go to the DGFT website www.dgft.gov.in>Quick Links >File Quality/Trade Grievances>fill Online App....

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....(v) The complainant, at a future date, can also provide additional material/correspondence to the DGFT RA/SEZ. While making any future correspondence with the DGFT RA/SEZ to whom the Online Application has been submitted earlier, the URN must be quoted invariably in the subject header of the email. (vi) A link 'View Status' is also available for the complainant to check current position of the co....