Introducing the “In Favour Of” filter in Case Laws.
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Introducing the “In Favour Of” filter in Case Laws.
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of <h1>CBEC Circular: Resolve Grievances on CPGRAMS Portal Within 60 Days; Ensure Complainant Satisfaction and Submit Reports.</h1> The circular from the Central Board of Excise & Customs emphasizes the importance of monitoring and promptly addressing grievances related to the CBEC on the CPGRAMS portal. Following a review by the Prime Minister, it was stressed that no grievance should remain unresolved beyond 60 days. Officials are instructed to ensure grievances are addressed quickly and to follow up with complainants to confirm satisfaction. A report in a prescribed format must be submitted. The circular notes an improvement in grievance handling since the Prime Minister's review in January 2016 and urges continued vigilance and efficiency.
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