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of <h1>Companies Must Use SEBI's Specified Proforma for Responding to Investor Complaints, Including Detailed Actions and Despatch Proofs</h1> Companies must adhere to a specified proforma when sending responses to investor complaints to SEBI. This proforma includes details such as company reference number, type/category, complainant's name, action taken, date of action, and despatch details. Companies must detail actions taken to resolve complaints and provide proof of despatch for any indemnity bonds requested. If further information is needed from the investor and no response is received, companies must send two reminders at two-month intervals and notify SEBI with proof of these communications. Failure to comply with this format will result in responses not being updated.
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