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of <h1>Faceless Appeal Scheme 2020: Streamlining Income Tax Appeals with Centralized Electronic System and AI for Efficiency.</h1> The Faceless Appeal Scheme, 2020, introduced by the Ministry of Finance, aims to streamline income tax appeal processes through a centralized, electronic system. The scheme establishes National and Regional Faceless Appeal Centres to handle appeals without requiring personal appearances. It utilizes automated systems for case allocation and examination, incorporating artificial intelligence to enhance efficiency. Appeals are managed through designated portals, with all communications conducted electronically. The scheme outlines procedures for appeal submission, review, and rectification, and allows for video conferencing for any necessary hearings. The initiative is designed to optimize resource use and reduce discretion in the appeals process.
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