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of <h1>New Consumer Protection Regulations 2020 Revamp Procedures for Consumer Commissions, Replacing 2005 Rules Under Consumer Protection Act 2019.</h1> The Consumer Protection (Consumer Commission Procedure) Regulations, 2020, established by the National Consumer Disputes Redressal Commission, supersedes the 2005 regulations under the Consumer Protection Act, 2019. These regulations outline the procedural framework for consumer commissions, including definitions, hearing arrangements, dress codes, hearing hours, and cause list management. They specify the filing requirements for complaints, appeals, and petitions, and detail scrutiny processes, notice issuance, adjournments, and arguments. The regulations also address limitations, review procedures, voluntary consumer organization participation, ex-parte orders, final orders, case disposal, record preservation, certified copies, record inspection, criminal complaint filing, and miscellaneous procedural aspects.
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