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<h1>FCM Corporate Travel Summit 2025 to Focus on Tech, Human Support, and DEI in Customer Experience</h1> The FCM Corporate Travel Summit, powered by the Global Business Travel Association, will hold its second edition on February 28, 2025, at The Leela Palace in Bengaluru. The invite-only event will focus on the theme 'Customer Experience Redefined,' highlighting the role of technology and human support in enhancing customer service. Industry experts will discuss topics including diversity, equity, inclusion, and sustainability. The summit aims to foster knowledge sharing among travel leaders. The event is sponsored by The Leela Palaces Hotels & Resorts, Cathay Pacific, Amadeus, Singapore Airlines, and Qantas Airways.