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            Cases where this provision is explicitly mentioned in the judgment/order text; may not be exhaustive. To view the complete list of cases mentioning this section, Click here.

            Provisions expressly mentioned in the judgment/order text.

            <h1>Grievance redressal mechanisms secure stakeholder access and procedural remedies in Customs clearance and passenger facilitation.</h1> Grievance redressal in Customs employs institutional mechanisms and operational measures-notably Electronic Data Interchange (EDI), tele-enquiry MIS, designated Public Grievance Officers, accessible senior officers, and constituted committees (PTFC, PGC, Watchdog Committee)-to simplify procedures, enhance transparency, enable stakeholder participation, and resolve cargo and passenger complaints through regular meetings and coordinated escalation.

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