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of Customs officers clearing passenger baggage at the airport must wear department-issued body-worn cameras (BWC), especially when handling Red-channel passengers; BWCs must record from the officer's perspective, be signed in/out in a duty register overseen by the supervising superintendent, and be used only for official purposes. Recordings are to be transferred daily to a password-protected internal drive with a hard-disk backup, retained for at least 30 days, and access restricted. Supervisors will review footage randomly weekly and escalate observations monthly to senior management. The SOP takes immediate effect and requires reporting operational difficulties and amendment recommendations.
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