ISPM-15 compliance for wood packaging required for export/import clearance; customs to inspect and report non-compliance. Export and import consignments packed with wood packaging material must conform to ISPM-15 standards and will be cleared by Customs only if the wood packaging bears the ISPM-15 mark; consignments without the mark or with doubtful marking must be reported to the Plant Quarantine Officer. Exporters must state the description of packaging material in the Shipping Bill. Accredited treatment providers issue ISPM-15 certification after approved methyl bromide or forced hot air treatment and their list is available on the Directorate's website. Customs staff are to be trained and trade notices issued.