Investor Charter for REITs requires publication of grievance data and strict timelines for disclosures and investor services. SEBI mandates an Investor Charter for REITs requiring IRA and all registered REITs to publish and display the Charter, communicate it to investors, and review it periodically. REITs must disclose quarterly and annual complaint data and trends on their websites in the Annexure-B format, updating such data by the 7th of the succeeding month. The Charter prescribes investor service timelines, reporting obligations, a grievance escalation path including SCORES and SMART ODR, and assigns monitoring and facilitation duties to the IRA. The circular is effective immediately.
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Investor Charter for REITs requires publication of grievance data and strict timelines for disclosures and investor services.
SEBI mandates an Investor Charter for REITs requiring IRA and all registered REITs to publish and display the Charter, communicate it to investors, and review it periodically. REITs must disclose quarterly and annual complaint data and trends on their websites in the Annexure-B format, updating such data by the 7th of the succeeding month. The Charter prescribes investor service timelines, reporting obligations, a grievance escalation path including SCORES and SMART ODR, and assigns monitoring and facilitation duties to the IRA. The circular is effective immediately.
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