SOP for Central Receipt Unit (CRU) of Mumbai Customs Zone-I, New Custom House
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Centralised receipt handling: all correspondence routed to CRU for scanning, e Office diarisation and controlled custody.
Centralises all incoming correspondence to a Central Receipt Unit responsible for receipt intake, scanning to searchable PDF, diarisation and upload into e Office, generation of acknowledgements, forwarding to addressees, and secure custody of physical documents; prescribes staffing, email handling, confidential envelope procedure, scanning specifications and storage and retention processes.