Investor grievance redressal requires merchant bankers to resolve complaints promptly within prescribed timelines, with recognized monitoring bodies permitted. Merchant bankers must redress investor grievances promptly and no later than twenty-one calendar days from receipt, in the manner specified by the Board. ... Summary
Investor grievance redressal requires merchant bankers to resolve complaints promptly within prescribed timelines, with recognized monitoring bodies permitted.
Merchant bankers must redress investor grievances promptly and no later than twenty-one calendar days from receipt, in the manner specified by the Board. The Board may recognise a body corporate to handle and monitor the grievance redressal process, subject to the prescribed time and manner.
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