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        SEBI

        Regulation 28C - Grievance Redressal Mechanism

        Securities and Exchange Board of India (Merchant Bankers) Regulations, 1992
        Chapter III
        GENERAL OBLIGATIONS AND RESPONSIBILITIES

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        Investor grievance redressal: merchant bankers must promptly resolve complaints in the timeframe and manner specified by the regulator. Merchant bankers must redress investor grievances promptly, within twenty-one calendar days from receipt, and in the manner specified by the Board; the Board may recognize a body corporate to handle and monitor the grievance redressal process and specify relevant timeframes and procedures.
                        Cases where this provision is explicitly mentioned in the judgment/order text; may not be exhaustive. To view the complete list of cases mentioning this section, Click here.
                          Provisions expressly mentioned in the judgment/order text.

                              Investor grievance redressal: merchant bankers must promptly resolve complaints in the timeframe and manner specified by the regulator.

                              Merchant bankers must redress investor grievances promptly, within twenty-one calendar days from receipt, and in the manner specified by the Board; the Board may recognize a body corporate to handle and monitor the grievance redressal process and specify relevant timeframes and procedures.


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