Grievance redressal requirement for debenture trustees mandates prompt investor complaint handling; Board may recognize third party grievance bodies. A debenture trustee must redress investor grievances promptly and within twenty-one calendar days from receipt, in the manner specified by the Board; the ... Summary
Grievance redressal requirement for debenture trustees mandates prompt investor complaint handling; Board may recognize third party grievance bodies.
A debenture trustee must redress investor grievances promptly and within twenty-one calendar days from receipt, in the manner specified by the Board; the Board may recognise a body corporate to handle and monitor grievance redressal processes under prescribed timeframes and procedures.
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