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        SEBI

        Regulation 14B - Grievance Redressal Mechanism

        Securities and Exchange Board of India (Debenture Trustees) Regulations, 1993
        Chapter III
        RESPONSIBILITIES AND OBLIGATIONS OF DEBENTURE TRUSTEES

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        Grievance redressal requirement for debenture trustees mandates prompt investor complaint handling; Board may recognize third party grievance bodies. A debenture trustee must redress investor grievances promptly and within twenty-one calendar days from receipt, in the manner specified by the Board; the Board may recognise a body corporate to handle and monitor grievance redressal processes under prescribed timeframes and procedures.
                        Cases where this provision is explicitly mentioned in the judgment/order text; may not be exhaustive. To view the complete list of cases mentioning this section, Click here.
                          Provisions expressly mentioned in the judgment/order text.

                              Grievance redressal requirement for debenture trustees mandates prompt investor complaint handling; Board may recognize third party grievance bodies.

                              A debenture trustee must redress investor grievances promptly and within twenty-one calendar days from receipt, in the manner specified by the Board; the Board may recognise a body corporate to handle and monitor grievance redressal processes under prescribed timeframes and procedures.


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