Designation of officers responsible for "Control of Documents as per SQM" (Service Quality Manual) for implementation of SEVOTTAM

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...., PATNA-800001. C. No. IV (39)04/Tech./CCE/Pat/11/Pt.I/ Date: 16.02.2017 Public Notice No.: 01/2017 Sub: Designation of officers responsible for "Control of Documents as per SQM" (Service Quality Manual) for implementation of SEVOTTAM SEVOTTAM is delivery of service" as defined in the Citizen's Charter, to all its Customers as per IS 15700 incorporating the best practices in uni....

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....effect and until further order:- Sl. No. Details of work /Service along with time norm Process Owner 1 2 3 1. Acknowledge all written communications within 7 (seven) working days   Assistant Commissioner (Technical) of Central Excise & Service Tax (H) Patna Commissionerate and Supdt. (Technical) Of respective divisions. 2. Convey decision on matters relatin....

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....ax division 6. Complete examination and clearance of export consignment at factory premises within 24 hours of accepting the request Range Superintendent of respective Central Excise Range   7. Time norms for Other activities, as may be prescribed, shall also be observed. Dy. /Asstt. Commissioner of the concerned Branch/Division and Assistant Commissioner (Technical) of C....