Control of Documents under Service Quality Manual designates process owners and enforces time bound service standards for SEVOTTAM implementation. Designation of officers implements Control of Documents under the Service Quality Manual to operationalise SEVOTTAM in the Central Excise & Service Tax Commissionerate, Patna and its divisions. Named Process Owners are assigned responsibility for document control and for specific time bound services including acknowledgement of communications, decisions on declarations and assessments, refund disposal, registration, release of seized documents not relied upon in show cause notices, and export consignment clearance. Citizens must submit communications at a Centralized Receipt Section to obtain dated acknowledgement.
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Provisions expressly mentioned in the judgment/order text.
Control of Documents under Service Quality Manual designates process owners and enforces time bound service standards for SEVOTTAM implementation.
Designation of officers implements Control of Documents under the Service Quality Manual to operationalise SEVOTTAM in the Central Excise & Service Tax Commissionerate, Patna and its divisions. Named Process Owners are assigned responsibility for document control and for specific time bound services including acknowledgement of communications, decisions on declarations and assessments, refund disposal, registration, release of seized documents not relied upon in show cause notices, and export consignment clearance. Citizens must submit communications at a Centralized Receipt Section to obtain dated acknowledgement.
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