<h1>India's Income Tax Department Launches BPR Project to Boost Efficiency and Services with New Divisions and Tech Integration.</h1> The Income Tax Department of India initiated a Business Process Reengineering (BPR) project to enhance efficiency and taxpayer services amid growing direct tax collections and an expanding taxpayer base. The project, guided by external consultants, aimed to streamline processes, reduce operational bottlenecks, and integrate advanced technology. Key recommendations included establishing a Bulk Operations Division for routine tasks, improving taxpayer services through new channels and infrastructure, and employing technology for better data handling and communication. The project also suggested a Compliance Operations Division for specialized tasks, aiming to improve enforcement and compliance, leading to increased revenue and better resource allocation.