<h1>Tech services firm launches AI-driven creative agency for omnichannel customer, workforce and supplier experiences using generative predictive AI</h1> A technology services company announced the launch of a new AI-driven creative agency to provide advisory, AI-powered omnichannel engagement, and AI-grounded creative design and development for customer, workforce, and supplier experiences. The move is positioned as a strategic expansion into new markets, leveraging generative and predictive AI alongside business-process change and secure scalable technology. The parent company highlighted existing industry partnerships, investor relationships, certifications, and a global client base to support the new entity's market entry and go-to-market capabilities. The announcement frames the initiative as addressing a market discontinuity created by AI and digital transformation.