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        Cases where this provision is explicitly mentioned in the judgment/order text; may not be exhaustive. To view the complete list of cases mentioning this section, Click here.

        Provisions expressly mentioned in the judgment/order text.

        <h1>Customer communication compliance: centralized vendor-agnostic platform enhances deliverability, governance, consent management and multi-channel control for banks.</h1> Karnataka Grameena Bank moved all customer communications onto a vendor agnostic communications hub that centralises orchestration, consent management, template approvals, telco integration, reconciliation, and message routing to provide real time monitoring, full visibility from trigger to delivery, improved deliverability, and autonomy in provider management while maintaining regulatory and data security compliance.

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