<h1>Elderly Passenger Falls at Airport Due to Wheelchair Delay; Air India Responds with Explanation and Assistance.</h1> An elderly passenger experienced a fall at Delhi airport due to a delay in receiving a pre-booked wheelchair, prompting a complaint from her family. Air India stated that assistance was not denied and first aid was promptly provided. The airline explained that the delay was due to high demand and that the family had reported to the assistance desk less than 90 minutes before departure. Air India refuted claims of a one-hour wait and noted the passenger chose to walk, leading to the fall. The airline has contacted the family and provided further assistance upon arrival in Bengaluru.