<h1>72% of Indian Businesses Regret Software Investments; Security & IT Tools Top List, Financial Impacts Significant</h1> A Capterra study reveals that 72% of Indian businesses regret software investments made in the past 18 months, surpassing the global average. The survey, involving 3,500 global software buyers, highlights the challenges in selecting appropriate technology. Security and IT software lead in regretful purchases, followed by marketing, finance, HR, and sales tools. Financial impacts are significant for 56% of these firms. Successful buyers use strategic approaches, including shorter product lists, thorough research, and vendor engagement. Common regret causes include overly complex or basic technology, training difficulties, poor support, unexpected costs, and system incompatibility.