https://www.taxtmi.com/news?id=35990 High incidence of software purchase regret among Indian businesses has been identified, with security and IT solutions, marketing, finance, HR and sales tools frequently implicated. Successful procurement correlates with a shorter vendor shortlist, thorough research via review and comparison sites and expert opinions, and active vendor engagement through trials and demonstrations. Root causes include mismatched product complexity, overly basic tools, training and onboarding difficulties, poor technical support, unforeseen costs, and system incompatibility, indicating the need for disciplined shortlisting, vendor interaction, and compatibility and cost assessments to reduce procurement risk. en-us Tue, 04 Mar 2025 10:16:03 +0530 Tue, 04 Mar 2025 10:16:03 +0530 TaxTMI RSS Generator https://www.taxtmi.com/news?id=35990 High incidence of software purchase regret among Indian businesses has been identified, with security and IT solutions, marketing, finance, HR and sales tools frequently implicated. Successful procurement correlates with a shorter vendor shortlist, thorough research via review and comparison sites and expert opinions, and active vendor engagement through trials and demonstrations. Root causes include mismatched product complexity, overly basic tools, training and onboarding difficulties, poor technical support, unforeseen costs, and system incompatibility, indicating the need for disciplined shortlisting, vendor interaction, and compatibility and cost assessments to reduce procurement risk. News - Tue, 04 Mar 2025 10:16:03 +0530 https://www.taxtmi.com/news?id=35990