It has come to the notice of the Reserve Bank of India that an app (application) is doing rounds on WhatsApp purportedly to facilitate checking of balance in customers' bank accounts. The application has an RBI logo with the title 'All Bank Balance Enquiry No' and has listed several banks with either a mobile number or call centre number.

The Reserve Bank wishes to clarify that it has not developed any such application. Members of public are, therefore, advised to use the application, if at all, at their own risk.

Alpana Killawala

Principal Chief General Manager

Unauthorised banking app alert: public warned to avoid using a third-party balance enquiry application developed outside official channels. A caution warns that an unauthorised application circulating on messaging platforms, bearing an official logo and listing banks, was not developed or endorsed by the regulator; members of the public are advised that using the application is at their own risk and no official validation or support exists for its functions.