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of CESTAT upheld the revocation of Custom House Agent (CHA) license due to failure to exercise due diligence in verifying importer credentials. The tribunal found the appellant violated CBLR 2018 regulations by not meeting the importer, relying solely on documents from a freight forwarder, and not following Know Your Customer (KYC) norms. The appellant's own admission under Section 108 of Customs Act confirmed lack of proper verification. The adjudicating authority's order was affirmed, resulting in license forfeiture and appeal dismissal.
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