Strengthening Trade Facilitation through Institutionalised Consultation Mechanism
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Permanent Trade Facilitation Committees strengthen customs clearance through fortnightly consultation, grievance monitoring, stakeholder coordination and escalation mechanisms.
Permanent Trade Facilitation Committees at each Customs station must meet fortnightly with expanded representation from Customs, trade participants, DGFT, custodians, partner government agencies, shipping lines, logistics providers, trade councils and Customs Brokers. They monitor clearance timelines, address bottlenecks and trade grievances, oversee TSKs, AEM and the ICEGATE helpdesk, and escalate unresolved matters to NACs. A Single Point of Contact must support coordinated clearance, while local issues are to be discussed with relevant agencies and trade bodies.