Online dispute resolution requirement: market participants must enrol on the ODR Portal and follow amended procedural rules. All Market Participants must enrol on the ODR Portal within prescribed timelines, with enrolment and electronic execution of terms with MIIs and ODR Institutions deemed complete at the end of those timelines; investors must first pursue redress with the Market Participant and through SCORES before initiating ODR, and disputes pending before courts, tribunals, arbitral processes, consumer forums, non-arbitrable matters or those affected by insolvency proceedings are excluded.
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Provisions expressly mentioned in the judgment/order text.
Online dispute resolution requirement: market participants must enrol on the ODR Portal and follow amended procedural rules.
All Market Participants must enrol on the ODR Portal within prescribed timelines, with enrolment and electronic execution of terms with MIIs and ODR Institutions deemed complete at the end of those timelines; investors must first pursue redress with the Market Participant and through SCORES before initiating ODR, and disputes pending before courts, tribunals, arbitral processes, consumer forums, non-arbitrable matters or those affected by insolvency proceedings are excluded.
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