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<h1>Call Book maintenance: transfer of cases to pending status requires competent authority approval and specific qualifying grounds.</h1> Transfer of departmental matters to the Call Book is permissible only where no dispositional action can be taken for an extended period and requires approval of the competent authority. Examples include appeals, court or tribunal injunctions or stays, contested audit objections, and cases the Board directs to be kept pending; transfers must follow the Manual of Office Procedure and prior Board directions.